FREE NO-QUIBBLE RETURNS

If you're not 100% happy (we're pretty sure you will be) you can return your items within 14 days - with no questions asked and no hard feelings either! Simply:

  1. Give us a call on or visit loaf.com/returnmystuff to request a return within 14 days of accepting your delivery.
  2. We will issue you with a (boring but important) Sales Return Number.
  3. Our carrier DPD will also email you with a return label to print out.
  4. Please wrap your item as securely as possible so that everything is tickety-boo when it arrives back at our warehouse.
  5. Remember to write your Sales Return Number on the outside of your parcel. This will help us to speed up your refund.
  6. Then stick the DPD return label on top of your package and take it to your nearest DPD Pickup Shop. With 2,500 locations to choose from you won't have to travel far.

Once you have returned your item we will refund you in full - including the original delivery costs if you are returning your full order. Easy.