If you're not 100% happy (we're pretty sure you will be) you can return your items within 14 days - with no questions asked and no hard feelings either! Simply:

1. Give us a call on 0203 141 8300 or visit loaf.com/returnmystuff to request a return within 14 days of accepting your delivery.
2. We will issue you with a (boring but important) Sales Return Number.
3. Please wrap your item as securely as possible so that everything is tickety-boo when it arrives back at our warehouse.
4. Remember to write your Sales Return Number on the outside of your parcel. This will help us to speed up your refund.
5. We'll arrange a collection from your address on a day that suits (Monday - Friday).

Once you have returned your item we will refund you in full - including the delivery costs if you are returning your full order. Easy!