What happens if your order contains a made-to-order item?
If your order is being delivered by DPD and contains a
made-to-order item, e.g. a scatter cushion in a fabric of your
choice, then you'll receive a text message from DPD advising you of
your delivery date once all your items on your order are ready to
If you have a made-to-order scatter cushion on your order, the
lead time could be 3-5 weeks. If this is the longest lead time on
an item on your order, you'll get a text message in the fifth
What happens if not all your items are in stock at the point of
If your order is being delivered by DPD and one or more of your
items are out of stock at the point of purchase, you'll get a text
message from DPD advising you of your delivery date once all of
your items are ready to dispatch.
Got any questions?
If you have any questions, please give one of our Chatterboxes a
buzz on 0208 968 8843 or email
firstname.lastname@example.org. They are always up for a good chinwag.