Product TLC

Our furniture is made by craftsmen whose aim is to produce gorgeous numbers which we'd be happy to have in our own homes.

Each item is handcrafted using traditional furniture-making techniques, a great deal of skill and a whole lot of love. Finishing by hand ensures each piece is truly unique and individual, so here are some top tips for keeping them that way (and ensuring any warrantees we offer are not invalidated through improper use):

Jump to:


With a bit of love, you can keep your Loaf wood pieces looking gorgeous forever. Here's one or two tips for looking after it…

Keeping it tip-top

  • Wood needs a regular rub-down and dust off with a nice soft cloth. Occasional wiping with a mild, wood-friendly detergent solution makes it feel a little more loved too. Dry with a lint-free cloth.
  • Changes in atmospheric temperature and humidity make all timber expand a little. So you might find drawer movement gets a bit stiff. Get them running nice and smoothly again by rubbing a little candle wax on the drawer runners.
  • Each piece of wood has its own unique grain pattern, which means you can sometimes get a slight variation in colour, shading and grain between different products and within the same product. Small splits are a normal feature to all natural wood furniture and will only add to the character of the piece!

Things to avoid...

  • Using polish containing silicone as it can spoil the finish over time.
  • Direct sunlight or heat which can stain, discolour, crack or warp it.
  • Dragging furniture across the floor. It will cause damage to the joints, not to mention your floor and your lower back!
  • Leaning backwards on two legs of a chair or stool. It may weaken joints - and is apparently bad manners (though we've never quite understood why).

Cleaning it up

Remove spills from your wooden product straight away using a clean, damp cloth and then dry immediately with a lint-free rag. Job done.


Each piece is painstakingly laid by hand so every bone inlay table top is unique and full of character. Here's a few tips to keep it looking blinkin' lovely…

Keeping it tip-top

  • Unlike wood, bone will have a natural tendency to yellow over time. To counter this, place your bone inlay beauty where there is sufficient and even sunlight.
  • Keep it looking bright and breezy by giving it a polish from time to time with some colourless natural beeswax.

Cleaning it up

  • Remove spills from your bone product straight away using a clean, damp cloth and then dry immediately with a lint-free rag. Easy.
  • Bone is a touch on the sensitive side so stay clear of any off-the-shelf cleaning products.

Metal legs

Keeping it tip-top

Our top tip: stay clear of metal polishes. They'll damage its protective coating and spoil its good looks.

Cleaning it up

  • Give it a wipe with clean cloth and buff with a lint-free rag if needed.
  • Make sure to avoid using metal polishing cloths that might have been impregnated with any of those metal polishing compounds we're trying to stay clear from.

Metal table tops

If you've ordered a product with one of our metal finishes, then here's a few tips for giving it a bit of love. Note that zinc is a soft metal so it will earn the odd mark or dent over time. But distressed is what we're going for here so happy days!

Keeping it tip-top

  • Our metal table tops are all finished with a light wax but you can smother it in a light layer of clear wax (we like Briwax) every now and then to lock in the lustre.
  • Watermarks and stains from acidic food can be permanent so you might want to invest in a few fancy coasters and placemats.

Things to avoid...

Strong sunlight or heat sources: our metal products are cool customers and can warp at high temperatures... which would take the 'distressed chic' thing much too far!

Cleaning it up

Clean your metal lovely with a nice clean cloth and some gentle detergent (avoid yucky chloride-based ones and metal polishes).


A whole lot of love goes into ensuring each of our rug floor-fillers is unique and beautiful. To keep your new rug looking gorgeous forever, we've got one or two tips for looking after it...

Keeping it tip-top

  • Our rugs are handmade using the finest quality wools and should therefore sustain normal wear and tear (and by 'normal', we mean it probably won't survive being trampled by a herd of elephants...)
  • If you find the odd loose thread, just snip it off with nice, sharp pair of scissors. If it looks a little fluffy when you first roll it out, that's just excess fibres that are easily removed with a quick hoover.

Things to avoid...

Direct sunlight. Try to keep your new rug out of really sunny spots to avoid colour fading.

Cleaning it up

If someone spills something (the horror!) simply use a wool-friendly carpet cleaner and blot the stain with a clean cloth (no rubbing though, please!). If it's a real toughie, we recommend you get the professionals in.

Download our PDF guide for rugs.


A few pointers about our fabrics

  • Most of our fabrics are woven from natural fibres and colours may differ ever so slightly from one batch to another. This is normal and part of what makes them unique and lovely. Rest assured though that all our suppliers carry out ongoing visual checks to ensure that nothing too extreme gets through the net.
  • Our fabrics will sustain normal wear and tear.
  • All our lovely upholstered products conform to the very strict UK standards for domestic fire retardancy.
  • From time to time our sofas may have a slight chemical smell when first delivered. This comes from the special flame retardant coating used to treat and protect our sofas. This is normal and the smell will soon disappear within a couple of days, although in very rare cases it can take up two weeks.
  • One thing worth noting is that viscose (which is in some of our linen fabrics due to domestic UK fire regulations) is a totally natural material originating from plants and trees.

Download our PDF guide for upholstery.

Cleaning it up

For any stains or dirt, we recommend you have them professionally cleaned by a certified company who will come to your house. They will see the symbol which will tell them which chemical wash and method to use. The little bar under the circle reminds them that our products need to be treated with a milder process (than standard) to stop any pesky shrinkage.

Our fabrics don't much care for the sun so keep them out of direct sunlight or heat.

If your sofa is fitted with removable covers, please don't put them in your washing machine. Beautiful fabrics need a little love, so walk them down to a specialist dry cleaner if they get dirty.

Leather love

If you've gone for one of our lovely leather pieces, be sure to look after it. Our leather doesn't like belt buckles and sharp objects, neither does it really care for the sun so keep it out of direct sunlight or heat. Blot (never rub) spillages with a dry absorbent cloth and please, please, please don't use saddle soap or any other speciality cleaning products.


Keeping it tip-top

  • Although our Perfect and Muffin Top mattresses do not need to be flipped over every few months, they should be "rotated" every few weeks so that the head end becomes the foot end. This is especially important in the first few weeks of use when the snug top layer begins to settle. Failure to do this could result in uneven dips appearing.
  • Our Top Dog and Spare Room mattresses need flipping once a week for the first 3 months and then once a month thereafter for longevity.
  • We also strongly recommend the use of one of our mattress protectors not just for maximum comfort, but to protect your mattress from spoiling. You should not put anything wet or damp in direct contact with the mattress.

One more thing...

Our mattresses contain lovely natural fillings like wool which, like a good pair of shoes, will slightly alter to fit the contours of your body where you have been lying on it. This process is known as natural settlement and is entirely normal. Because we are obsessed with offering amazing products which will make you happy our Perfect Mattress has a layer of supportive man-made fibre just above the springs to encourage all the natural layers above to bounce back after use. That way you get all the support you need without compromising the breathability provided by all that lovely, natural goodness. We really hope you will enjoy this obsessive attention to detail and that you will enjoy your mattress for years to come.


Should your bed develop a squeak, check the bolts and retighten as necessary.

Storage beds

Please note that when there is no mattress on our ottoman beds, there is the possibility that the metal frame can spring upwards. This is what it's designed to do, but you should take care and make sure your chin doesn't get in the way! To ensure you get many years of use out of the lifting mechanism and that it doesn't bend from incorrect use, you should place one hand either side of the centre of the metal frame (as you face the bed head-on from the footboard) and then gently lift upwards. These mechanisms undertake huge force, so a little TLC over the years will keep the bed doctor away - and save you some money! Most bed companies never tell you about this and then try and charge you a load more money to replace the mechanism a few years later once it starts to bend. So as well as mentioning it here we've also written about it clearly in our instructions which come with your bed. And finally, the lifting mechanism is only tested using our own mattresses. We strongly recommend you use our mattress (we're not trying to bleed you dry here, we promise!) as we cannot guarantee that the lifting mechanism will work with other ones.


All of our sofas, beds and mattresses are designed and tested to comply with domestic use UK fire regulations only.

Follow the above and you'll be alright.

With love and thanks,

Charlie & The Loafers x