What the heck is 'fair delivery'?
We could have offered FREE DELIVERY and hidden the cost by hiking our prices, but we felt that would be cheeky. So we just charge one price for the largest item in your order. No funny business!
How much do we charge for fair delivery?
Small things cost £6 to deliver
(includes lamps, side tables, bed linen and other small squishy things)
Medium things cost £16 to deliver
(includes coffee tables, footstools, mirrors and other mid-sized designs)
Large things cost £39 to deliver
(includes sofas, beds, mattresses, kitchen tables and other large handmade pieces).
How soon can we deliver?
Delivery times for loafing wares that are in stock are as follows:
- Small things are delivered by DPD and will arrive within 2-4 working days.
- Medium things are delivered by Parcelforce and will arrive in 3-5 working days (but we won't despatch until you have selected your delivery date). Please note that due to the UK-wide lockdown Parcelforce are temporarily delaying deliveries. But don't worry! We'll be in touch within 10 working days to book in your delivery.
- Large things are delivered by Wincanton. While we usually deliver within 12 working days of the items arriving in our warehouse, some deliveries are currently taking up to 21 working days. This is due to very high demand and while it's not as quick as we usually like, we're confident it will be worth the wait! If your area is affected by local COVID government restrictions, we may only be able to offer a limited delivery service. We'll be sure to contact you if this is the case.
Smaller items, such as mirrors, rugs, bed linen, cushions, lighting and bedside tables, continue to be delivered to your doorstep using 1-man delivery crews from DPD and Parcelforce. DPD are operating as normal.
If the items you ordered are not in stock or the item is 'made to order' we'll provide a delivery estimate when you place your order.
When do we deliver?
Our courier DPD delivers Monday to Friday between 7.00am and 7.00pm. They will despatch your item as soon as it's available and send you a text on the day of delivery with an estimated 1 hour delivery window. This text offers you loads of options, so you can also choose to:
- Change the delivery day
- Upgrade to a Saturday delivery (for an additional charge)
Medium things - COVID-19 UPDATE
Due to the UK-wide lockdown Parcelforce are temporarily delaying deliveries.
Our courier delivers Monday to Friday between 7.00am and 7.00pm. We'll get in touch by email to ask you to select a delivery day. And our courier will keep you in the loop on the big day by texting you up to 90 minutes before they arrive.
Small and Medium things may require
But don't worry, you don't need to be a DIY whizz. Please hang onto the packaging until you're sure your item is a keeper.
Large things - COVID-19 UPDATE
Our delivery chaps are on the road and offering safe, non-contact deliveries for all large items that require a 2-man crew, They can now fulfil the delivery of large items to either a safe place (door step or garage) or room of choice. As of early August, they will also be able to assemble your large item and take away the packaging. However, we are not currently offering removal of your old sofa or mattress.
If your area is affected by local COVID government restrictions, we may only be able to offer a limited delivery service. We'll be sure to contact you if this is the case.
Health and safety is our top priority. To protect against COVID-19, our delivery chaps will adhere to the very strict social distancing guidelines released by the British Retail Consortium while in your home. To ensure safety of our customers and delivery chaps all crews will be provided with hand sanitiser, sanitising wipes and PPE. The transport crews will be planned in a consistent partnership and vehicle while social distancing is in place. If requested to do so the crews will wash their hands on entry and exit of the customers home.
Ordered multiple items?
All your lovely Loaf wares will be shipped together once
everything is ready to go.
So what happens if, for example, you order a bedside table and a lamp and your bedside table is in stock but your lamp isn't quite ready yet? Well, in this scenario they'll both be sent once the lamp arrives in our warehouse.
Can't wait? Not to worry. Give us a call on 0203 141 8300 and we will split your shipments for a small charge.
Do you deliver outside of mainland uk?
We don't deliver outside of the UK mainland, so places like Northern Ireland and the Channel Islands are beyond the reach of our own delivery chaps. But good news! We can deliver to the UK depot of your chosen international shipping partner, who will take care of the rest for you. For more info, give us a bell on 020 3141 8300 or ping us an email.