RETURNS FOR LARGE ITEMS
(Sofas, beds, kitchen tables and other large handmade
If you're not 100% happy (we're pretty sure you will be) simply
give us a call on 020 3141 8300 or visit loaf.com/returnmystuff within
14 days of accepting your delivery.
We'll arrange to collect your loafing wares and refund you in
full - including the delivery costs if you are returning your full
Please note that given the current impact of the Covid-19
pandemic, our delivery chaps are temporarily delaying deliveries
and collections for all large items that require a 2-man crew. This
is to ensure the safety of our customers as well as our delivery
We will carry out the requested exchanges and return collections
as soon as it is safe for us to resume normal service. If you have
requested a refund, we will process this as soon as your collection
has taken place, so long as you have notified us within 14 days of
taking delivery that you would like a refund.
RETURNS FOR MATTRESSES
We're giving you 100 nights to fully test out your Loaf
mattress. There's no need to keep it in its protective wrapping -
sleeping on plastic isn't much fun!
To arrange a return or exchange, simply give us a call on 020 3141 8300
or visit loaf.com/returnmystuff within
100 nights of accepting your mattress delivery. We'll take care of