Parcelforce

Overview of Parcelforce delivery service

We use Parcelforce as our delivery partner for shipments of items that have a length larger than 1m. The types of items Parcelforce will deliver include small armchairs, coffee tables and mirrors.

Once all your items are ready to dispatch, we'll send you an email with a link to a secure form on our website where you can select your delivery date.

Parcelforce delivers Monday to Friday between 9am and 5pm. Parcelforce will send you an SMS message on the day of your delivery with an alert up to 90 minutes prior to their arrival.

All items are in stock at point of purchase

If your order is being delivered by Parcelforce, you'll get an email inviting you to book your delivery online once all your items are ready to dispatch. This automated email will be sent out to you within one hour of you receiving your order confirmation email.

YOUR ORDER CONTAINS A MADE-TO-ORDER ITEM

If your order is being delivered by Parcelforce and contains a made-to-order item, e.g. a footstool in a fabric of your choice, then you'll receive an automated email inviting you to book your delivery date once all your items are ready to dispatch.

If you have a made-to-order footstool on your order, the lead time could be 6-8 weeks. If this is the longest lead time on an item on your order, you'll get an email in the eighth week inviting you to book your delivery when your items should be ready to dispatch.

Not all items are in stock at point of purchase

If any of your items are out of stock at the point of purchase, you'll get the email asking you to book your delivery once all of your items are ready to dispatch.

GOT ANY QUESTIONS?

If you have any questions, please give one of our Chatterboxes a buzz on 0208 968 8843 or email awake@loaf.com. They are always up for a good chinwag.