1. Introduction

1.1. These Terms and Conditions ("Terms") govern the Loaf Sale ("Sale") hosted by Loaf ("we", "us", or "our") and are binding on all participants ("you" or "your") who access and participate in the Sale.

2. Eligibility

2.1. Access to the Sale is granted through the website, in-store and via phone. Orders are delivered to any UK mainland address only (excluding Northern Ireland).

3. Sale Scope and Details

3.1. The Sale encompasses a selection of products offered for sale by Loaf, including made-to-order items and other specifically marked products, as identified on Loaf's official channels.

3.2. Discount Structure:

3.2.1. Selected products are offered at a discount of fifteen percent (15%) off the standard retail price.

3.2.2. Selected other products are subject to varying levels of discount, as clearly indicated on the applicable product listings.

3.3. Exclusions:

3.3.1. Products not explicitly included in the Sale, as identified on Loaf's official channels, are excluded from any discount or promotional offer.

3.3.2. This offer does not apply to delivery charges (to be calculated at checkout based on your order and delivery address) or any additional third-party services such as Castelan Furniture Protection.

3.3.3. Customisations or modifications to made-to-order items beyond the standard options offered by Loaf may not qualify for Sale pricing.

3.4. Discount Application: The discount is automatically applied to eligible items. No promo code or additional action is required by the customer to access the discounted pricing.

4. Sale Period

4.1. The Sale will run from 20th December 2024 to 02nd February 2025 ("Sale Period").

4.2. The Sale will automatically close at 23:59 GMT on 02nd February 2025, and no further orders will be eligible for the discount after this time.

4.3. Loaf reserves the right to change the start or end date of the Sale Period without prior notice.

5. Product Availability

5.1. All products offered as part of the Sale are subject to availability and are sold on a first-come, first-served basis.

5.2. Loaf makes no guarantee regarding the stock levels or continued availability of any specific product during the Sale Period.

5.3. All orders placed during the Sale are subject to availability. We reserve the right to cancel or reject any orders that cannot be fulfilled due to stock unavailability or other unforeseen issues.

6. Ordering and Payment

6.1. Full payment of the amount due must be made at the time of order using the accepted payment methods outlined on Loaf's official channels.

6.2. Other offers or discounts cannot be applied to the Sale products.

7. Returns, Refunds, and Exchanges

7.1. All purchases made during the Sale are subject to the company's standard return, refund, and exchange policy, as outlined on the Loaf's website and Loaf's official channels.

7.2. Any refunds or exchanges will be calculated based on the actual price paid for the item(s), inclusive of any discounts applied.

7.3. Sale items purchased during the Sale are eligible for returns, provided they meet the conditions set out in our Returns Policy. Please refer to the returns section of our website for more information.

8. Limitations on Participation

8.1. The Sale is available to mainland U.K. residents only, and all orders must be shipped to a mainland U.K. address.

8.2. We reserve the right to cancel or suspend any account, order, or access to the Sale if we suspect misuse, fraudulent activity, or breach of these Terms.

9. Data Protection

9.1. We collect and process personal data in accordance with our Privacy Policy, which outlines how we store and use your information. By participating in the Sale, you consent to the processing of your data as described in our Privacy Policy.

10. Limitation of Liability

10.1. To the fullest extent permitted by law, we disclaim all liability for any losses, damages, or expenses arising from participation in the Sale or any technical issues related to the Sale, including but not limited to website downtime, errors in pricing, or payment issues.

10.2. We are not liable for any indirect, consequential, or punitive damages arising from participation in the Sale.

11. Modifications and Termination

11.1. Loaf reserves the right, at its sole discretion, to modify, suspend, or terminate the Sale, in whole or in part, at any time and without prior notice.

11.2. Any modifications to these Terms will be communicated via Loaf's official channels, and you will be deemed to have accepted the revised Terms by participating in the Sale after the changes have been posted.

12. Governing Law and Disputes

13.1. These Terms are governed by the laws of England and Wales.

12.2. Any disputes arising from or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Information

For any queries regarding the Sale, please contact our Conversation Centre on 0203 141 8300 or send an email to [email protected].