Protection and Guarantees
Castelan Protection
Castelan Furniture Protection covers your Loaf sofa, bed, mattress or footstool against wine spillages, tea disasters and mucky pup mishaps (and all other accidental stains, marks and tears).
Say you accidentally spill your morning brew all over your new Loaf squish, don't panic. Castelan will take care of it.
All the information you need is below in the PDF. Or one of our loafers are happy to talk you through this, give us a buzz on 0203 141 8300.
Guarantees
All our mattresses have a 10 year guarantee from the date of delivery. Our sofa, armchair and footstool frames are guaranteed for 10 years from the date of delivery. The filling and upholstery have a 1 year guarantee. All of our other furniture is guaranteed for 1 year.
These guarantees don't cover fair wear and tear.
For more information please check out our legal stuff or pop an email to one of our loafers [email protected].