Overview of Wincanton delivery service
We use Wincanton as our delivery partner for all shipments that
require a 2-man crew and a larger vehicle. All Wincanton crew are
trained on how to handle our products and carry out assembly where
required. They will install your bed, sofa or any large item and
take away the wrapping for free.
The only exception to the removal of packaging or installation
is when smaller items (usually delivered by DPD or Parcelforce) are
delivered as part of a large delivery. Wincanton will not assemble
or remove the packaging on these smaller items. The reason we do
this is so that you can easily return the smaller items in the
original packaging should you change your mind on them.
Wincanton delivers Monday to Friday between 7am and 7pm.
Wincanton will contact you directly to book a delivery date. You
will also receive a text message/email 48 hours prior to your
delivery to advise you of your 2-hour delivery window.
What happens if All Your items are in stock at point of
If your order is being delivered by Wincanton and all your items
are in stock at the point of sale, you'll be contacted within a few
days to book your delivery.
HOW SOON CAN YOU DELIVER?
While we usually deliver within 12 working days of the items
arriving in our warehouse, some deliveries are currently taking up
to 21 working days. This is due to very high demand and while it's
not as quick as we usually like, we're confident it will be worth