Overview of Wincanton delivery service
We use Wincanton as our delivery partner for all shipments that
require a 2-man crew and a larger vehicle. All Wincanton crew are
trained on how to handle our products and carry out assembly where
required. They will install your bed, sofa or any large item and
take away the wrapping for free.
The only exception to the removal of packaging or installation
is when smaller items (usually delivered by DPD or Parcelforce) are
delivered as part of a large delivery. Wincanton will not assemble
or remove the packaging on these smaller items. The reason we do
this is so that you can easily return the smaller items in the
original packaging should you change your mind on them.
Wincanton delivers Monday to Friday between 7am and 6pm.
Wincanton will call you directly to book a delivery date. You will
also receive a text message 48 hours prior to your delivery to
advise you of your 2-hour delivery window.
What happens if All YOur items are in stock at point of
If your order is being delivered by Wincanton and all your items
are in stock at the point of sale, you'll get a phone call within a
few days to book your delivery.
HOW SOON CAN YOU DELIVER?
For all large items that are in stock we deliver within 15
working days. Items that are made to order we deliver within 15
working days of your item(s) arriving in our warehouse (often